Senior Client Manager Chicago

As the Senior Client Manager, you will be a critical part of a team working on a variety of projects and client accounts from CPG, to corporate, both famous brands and challengers. You are responsible for owning and developing client relationships, becoming a partner and friend to your clients and establishing great relationships internally across different levels, working with our global teams in New York and London.

You’ll think strategically and think on your feet to solve challenges as they are presented, working with your Business Director and the wider team to grow the client accounts, and getting involved with New Business and pitches when needed.

Fantastic project management; with the ability to proactively drive projects through from the very beginning to completion.

An established Client Manager or Senior Client Manager who loves to get stuck in with a willingness to grow and learn, and is keen to be part of the thinking, not just the doing.

A charismatic and clear communicator, excellent attention to detail and organization skills. You’ll enjoy working closely with the wider team and the different departments in the agency.

Someone who is keen to upskill, develop and work as part of a tightknit Client Services team, managing both upwards and downwards.

You’re cool-headed when it comes to dealing with tricky situations, balancing a calm, collected attitude with drive and ambition. You don’t mind juggling plates and are a real team player, getting stuck in to do what’s needed to make the work as strong as possible.

A passion for branding and marketing; highly engaged and taking a keen interest in industry news and broader cultural shifts, to bring interesting perspectives to your internal teams and clients, to add value to your work and the business.

Someone who is as good at organizing a client dinner as they are managing budgets and keeping accurate financial records and trackers.

We’re passionate about building successful brands that are both meaningful and connected. Taking learnings from neuroscience and behavioural economics, our work is as intentional and strategic as it is creatively compelling. We all have a vested interest in the business (we are an Employee-Owned Trust so we all have a stake in our success) – we work hard and challenge ourselves to create the best work possible, but we look after each other along the way. There are lots of perks and we genuinely love what we do.

This is an opportunity to be part of our busy and friendly Chicago studio, supported by our other global offices in London and New York. You’ll get plenty of hands-on experience, exposure and opportunities to inform and build meaningful and effective creative work.

• Minimum 3-5 years of working in a global agency – ideally with some CPG client experience
• Experience working on strategic projects
• Experience in negotiating budgets, managing project finances and forecasting
• Ability to show strong relationships with clients